Garage Door Accident? WFRV April 2026

What to Do After a Garage Door Accident — Bestland on WFRV Local 5

A garage door accident — whether from a vehicle backing into the door, a spring snapping violently, or a panel collapse — is stressful, and most homeowners don’t know what to do next. In their April 2026 Local 5 Live appearance, Jeffrey Pinney from Bestland Garage Door Service walked viewers through exactly what steps to take.

First: Don’t Force It

After any type of garage door accident, the most important thing Jeffrey emphasized is this: do not try to manually force the door open or closed. A door that has been hit, damaged, or had a spring failure may be under extreme tension or structurally compromised. Attempting to operate it can cause further damage — or injury.

Repair or Replace After an Accident?

The answer depends on the extent of the damage. Bestland’s technicians assess:

• Whether the structural integrity of the door panels is compromised
• The condition of the springs, cables, and tracks after impact
• Whether the opener was affected by the accident
• The overall age and condition of the door going into the incident

As Jeffrey explained in the segment, sometimes a single damaged panel repair is all that’s needed. Other times, the accident is the right reason to move forward with a full garage door installation.

Insurance and Garage Door Accidents

Many homeowners don’t realize that vehicle-related garage door damage may be covered under their auto or homeowner’s insurance. Bestland can provide documentation to support your claim — just ask when you call.

Cable and Spring Safety

If the accident involved a spring or cable failure, those must be addressed by a professional. Do not attempt DIY repairs on garage door springs — they are under extreme tension and dangerous to handle without proper training. See our garage door spring repair page and our cable repair service.

Watch the Full Segment

Watch the April 2026 garage door accident feature on Local 5: Watch on WeAreGreenBay.com

Watch on YouTube

Watch on YouTube

Related Press Appearances

Also read our repair vs. replace guidance (Feb 2026) and our cold-weather malfunctions segment (Mar 2026).

Emergency Service Available 24/7

Garage door accidents don’t wait for business hours. Bestland Garage Door Service is available around the clock across Northeast Wisconsin. Call (920) 789-3667 or visit bestlandgaragedoor.com for immediate assistance.